How we work
Understand the work before building the system.
We start with the operation: the people doing the work, the systems already in place, and the decisions that should remain human.
-
Discovery
A free call.
Thirty minutes, phone or video, no pitch. We learn your business and where your hours actually go. If we are not a fit, we will tell you, and you will still leave with a clearer picture of what is eating your week.
You get
A clear picture of where your time goes.
What we do
We identify where time is being lost, what repeats, and what creates avoidable friction.
-
Intake
The Operations Audit.
If it makes sense to go further, we spend focused time in your operation and map the work that should be running without you. You get a written plan: what is worth automating, in what order, and what each piece costs, with the math on hours saved and payback. The plan is yours to keep whether you build with us or not. The audit fee is credited toward your first build.
You get
A written plan with costs and payback.
What we do
We document the real workflow, systems, data, ownership, constraints, and risks before deciding what to build.
-
Design
A firm price.
You pick what to start with from the plan. You get a real number, not an estimate that grows. Half is due when we start, half when it goes live.
You get
A written scope for your first system, with the human decision points marked.
What we do
We define the solution, its boundaries, human review points, failure paths, and what success needs to look like.
-
Build
Built against your real work.
We build it and test it against your real operation before anything touches your day.
You get
A system tested against your real work.
What we do
We create and connect the system in small, verifiable pieces, using the tools your operation already depends on where possible.
-
Go-Live
Proven, then live.
We prove it works, then it goes live. The monthly fee starts at go-live, runs month to month, and you can cancel with 30 days notice.
You get
A live system, with a manual fallback until it earns trust.
What we do
We launch carefully, verify real behavior, and keep manual fallback available until the system has earned trust.
-
Support
We keep it running.
We watch it, catch problems before you notice them, and fix what breaks. You own what we build. Your data, your accounts, and your system stay yours.
You get
Monitoring, fixes, and improvements, month to month.
What we do
We monitor, maintain, and improve what is running so the system stays useful as your business changes.
Let’s find the work that should be running without you.
Book a free 30-minute call with a co-founder. Show us where work slows down, and we’ll tell you whether a system can help.